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    Shipping

    Thorogood Outlet is proud to offer USPS Priority shipping starting at $5.95 on all orders. We ship to all states, including Alaska and Hawaii, Military APO/FPO addresses, and U.S. Territories.

    Priority and UPS orders received on non-business days (Saturday, Sunday, and holidays) or placed after 1 PM CST will not be shipped until the first available business day. 

    Shipping-Cost Breakdown

    Method Cost Delivery
    USPS Priority Starting at $5.95 1-3 Business Days
    UPS Ground Calculated at Checkout 2-5 Business Days
    UPS 2nd Day Air Calculated at Checkout 1-2 Business Days
    UPS Next Day Air Calculated at Checkout 1 Business Day

    Please note: Transit times are estimates and cannot be guaranteed by GoBros.com. Unexpected delays due to weather or carrier issues can happen and are out of our control. We appreciate your understanding! Priority and UPS orders received after 1:00 PM CST may not ship until the following business day.

    All UPS methods require a physical address. No PO boxes.

    When entering your shipping address, please ensure you double-check all address fields for accuracy. Please add any Apartment or Suite number. GoBros.com is not responsible for any additional costs associated with re-shipping an order. If your package is returned to us due to an address error, you will have two options: You can pay additional shipping fees to have the package sent to the correct address OR we can cancel the order and refund you for the order total less original shipping costs.

    Shipping to a Military APO/FPO Addresses

    If you are shipping to an APO/FPO address, please follow the below steps during checkout:

    1. Enter APO or FPO as your ship-to city.
    2. Select AA, AE, or AP as your ship-to state.
    3. Select the United States as your ship-to country.
    4. Select APO/FPO USPS as your shipping method.

    All APO/FPO locations utilize U.S. zip codes.  Do not select a foreign country in your "ship to address" or your package may be routed incorrectly. Be sure to select the shipping method reserved for the U.S. military to ensure your package is sent via USPS.

    Please Note: some restrictions for APO/FPO locations do apply. Items that are sent to APO/FPO Addresses must be shipped via the United States Postal Service ONLY and cannot be "rush" delivered. Items that are sent to APO/FPO Addresses may take up to four weeks for delivery.

    International Shipping

    ThorogoodOutlet.com does not ship internationally at this time.

    Tracking

    If an email address was provided, tracking information will be sent upon shipment. Most orders are shipped the same or next business day. This e-mail will contain shipment details including a tracking number and a link to the carrier's website. To track the order, click on the provided tracking number. Tracking information is also available via your account. Please allow up to 24 hours for tracking information to update.

    For more information, please contact us or call 866-446-2767, Monday through Friday: 9 AM-5 PM CST.

    This policy is subject to change without notice.