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Return Policy

THOROGOOD OUTLET RETURNED GOODS POLICY

We want you to be happy. GoBros will gladly accept returns and exchanges for items returned in their original condition up to 30 days after you place your order. Please note that items showing signs of wear or those that are missing original packaging cannot be accepted for return and will be returned to you at your cost. If you have a concern about the fit or style please feel free to try them on after carefully removing them from their packaging and before wash or wear.

Return/Exchange Instructions:

  • Pack the item(s) securely
  • Enclose the appropriate portion of the original packing list (see the back of your receipt) with your item and include the order number and reason for return
  • If you are making an exchange, clearly notate which item(s) you would like to be shipped (include quantity, color, and size as well as the Manufacturer ID)
  • We recommend that you use insured USPS Mail or UPS Ground for the protection of your return.

Mark the outside of your package with your order number, and send the package to:

  • GoBros.com
    Attn: Thorogood Return
    15310 Minnetonka Industrial Rd
    Minnetonka, Mn 55345-2115

You can expect a refund in the same form of payment used for your purchase, within 3-7 business days of our receipt of the returned item(s). We are proud to spare our customers restocking fees and re-shipment costs on our end.

    EFFECTIVE Jan 1, 2020