THOROGOOD OUTLET RETURNED GOODS POLICY EFFECTIVE Jan 1, 2020
- Non-defective merchandise may be eligible for return. Returns are subject to 2 for 1 replacement order and a $4.00 restocking fee. Please contact your Sales Representative for details.
- Dealer shall contact Thorogood Customer Service to obtain a return authorization (RA#).
- All non-defective or Return-to-Stock products should be returned directly to Thorogood at:
Attn: Thorogood Return
15310 Minnetonka Industrial Rd
Minnetonka, Mn 55345-2115
- GoBros must contact Thorogood Customer Service to obtain a return authorization (RA#).
- Thorogood will repair footwear whenever possible. Thorogood will credit or replace defective footwear at their discretion.
- Credit may be pro-rated based on the general condition and length of wear.
- If footwear has been abused, cut, punctured, scraped or used for unintended purposes, no credit or replacement will be issued.
- Defective Returns should be sent to:
Attn: Thorogood Return Goods Program
8534 Siempre Viva Rd
San Diego, CA 92154-6270
Click here to download the RMA Form